Posts Tagged ‘social media’

Enter the Chief Executive Gardener

Wednesday, October 13th, 2010

Any gardener will tell you that gardening takes strategy and tactics.

  • long-term and short-term planning,
  • resources,
  • and daily maintenance.

Enter the Chief Executive Gardener

Here’s what Chief Executive Gardeners do. They

  • check the location, the values of the soil, the sunlight, the weather, the intangibles.
  • find the right plants to match those circumstances.
  • plant the seeds and seedlings in the soil — different plants across the landscape — to match variations in conditions.
  • keep watch on a regular basis.
  • remove weeds and other competitive threats.
  • amend the soil and keep plants cared for — pruned, fed, and strong — so that threats can’t harm them.
  • know that some plants will only live so long; some will die in storms; some will be weak from the start but that those should be rare, if the gardener is good.
  • watch the garden to see soil changes, to know what plants will continue to flourish and to know what new plants to introduce.

Every enterprise should have a Chief Executive Gardener. Without a Chief Executive Gardener, the Chief Executive Bean Counter has only luck to grow the beans to count.

To quote Joseph Jaffe

If you’re not busy growing, you’re busy dying.

He could have been talking about a garden. He wasn’t.

Great gardens grow to fit the world. They don’t try to make the world fit them.

That’s the garden analogy. Apply it where you think it works.

What will grow your business garden today? Would you start with an acre of social media listening and conversation?

Liz Strauss

Want a strategy to be irresistible to your core audience? See the Work with Liz.

Social Media: It’s about People

Monday, September 29th, 2008

Connecting on a Human Level

When I meet with a new clients, it’s becoming easier to determine who’s going to be successful by the questions they ask and their approach to moving onto the web. People who understand the new social climate realize that it’s no longer about finding customers for their products, but about using their products to connect people to other people.

A great example is I Can Localize, a human and technology translation service for online businesses. Amir Helzer has built his business with people connections in mind. He understands that the single act of putting together a web presence in another language isn’t much more than a billboard. So, he offers personal translators — native speakers who know the culture — they translate any website incremental updates and provide time-sensitive responses to comments and contacts from customers. That allows his clients to stay connected to the people they serve in ways that are both time and cost efficient.

People talking to people . . . that’s real connection.

Social media is meant to be social. Are you connecting people to people?

Liz Strauss

Find out about working with Liz.

Buy the Insider’s Guide and Get your best voice in the conversation.

Social Media: Lurkers Might Ruin My Business

Monday, August 4th, 2008

The Larger Audience

The overwhelming difference about online communication seems to be that folks worry about who might be listening in the shadows — the readers we affectionately call lurkers. It’s easy to endow that unseen audience with power and mystery that they may not seek or want.

The point we miss that most all of our communication is subject to “lurkers” in some form or another, and because we’ve learned to manage for them, we no longer think about the threat they also pose.
Examples include conversations and secrets that get repeated after we’re gone, emails that get passed on, and industry gossip in which people talk about us and at times, even claim to represent our view.

In any business communication, the point has always been to be sure that what we share is appropriate and useful — and offered with care. Online communication works the same way.

Liz Strauss
Find out about working with Liz.

Buy the Insider’s Guide and Get your best voice in the conversation.