Posts Tagged ‘Liz’

Enter the Chief Executive Gardener

Wednesday, October 13th, 2010

Any gardener will tell you that gardening takes strategy and tactics.

  • long-term and short-term planning,
  • resources,
  • and daily maintenance.

Enter the Chief Executive Gardener

Here’s what Chief Executive Gardeners do. They

  • check the location, the values of the soil, the sunlight, the weather, the intangibles.
  • find the right plants to match those circumstances.
  • plant the seeds and seedlings in the soil — different plants across the landscape — to match variations in conditions.
  • keep watch on a regular basis.
  • remove weeds and other competitive threats.
  • amend the soil and keep plants cared for — pruned, fed, and strong — so that threats can’t harm them.
  • know that some plants will only live so long; some will die in storms; some will be weak from the start but that those should be rare, if the gardener is good.
  • watch the garden to see soil changes, to know what plants will continue to flourish and to know what new plants to introduce.

Every enterprise should have a Chief Executive Gardener. Without a Chief Executive Gardener, the Chief Executive Bean Counter has only luck to grow the beans to count.

To quote Joseph Jaffe

If you’re not busy growing, you’re busy dying.

He could have been talking about a garden. He wasn’t.

Great gardens grow to fit the world. They don’t try to make the world fit them.

That’s the garden analogy. Apply it where you think it works.

What will grow your business garden today? Would you start with an acre of social media listening and conversation?

Liz Strauss

Want a strategy to be irresistible to your core audience? See the Work with Liz.

When Will You Stop to Claim All You Already Own?

Sunday, October 10th, 2010

Knowing Is Irresistible

It’s a phenomenon I’ve noticed more and more lately. Perhaps it’s caused by the shrinking bandwidth … the lack of time to reflect and internalize our learning. Maybe we were never really good at it — as organizations, teams, or individuals.

Those of us who are fully engaged in building our businesses are so focused forward that we often forget to stop to take an accounting of what we’ve learned, gained and gathered as we’ve gotten to where we are. According to Bloom’s Taxonomy, a significant part of learning and owning our accomplishments to get past knowing, understanding, and application of what we’ve learned to analysis, synthesis, and evaluation.

To move through those higher order thinking skills, takes time thinking about where we’ve been and how we’ve gotten to know what we know. It’s our brain’s way of claiming our rewards and leveraging them for the future.

If we don’t think about what we’ve been learning, we walk into rooms days, months, or years later knowing how to do things, but not fully owning what we know.

That affects

  • how we talk about ourselves and what we do.
  • how we telegraph our confidence.
  • how we appear to be less qualified than our experience because we don’t own what we know.

In other words, we show thinking of ourselves and framing our conversations as if we are still the person or the company that we were two years ago. If we don’t realize and claim what we know, how can we communicate it professional to the people with whom we do business?

Stop right now. Put a date on the calendar. Schedule a meeting with yourself, your team or your entire company to note and review all you’ve accomplished since 24 months ago. Revisit your view of your standing in your industry with these new notes. Do some serious thinking about what you learned and what it means to know those things, have those skills, and have achieved those experiences. Reconsider how you approach meetings, projects, and strategic relationships in light of this new information. Are you claiming the knowledge, skills, and experience you’ve won?

How much more quickly might your business grow if you claimed what you already own?

Be irresistible.
Liz Strauss
How can I help your business be irresistible?

Buy the Insider’s Guide and Get your best voice in the conversation.

People Go Flat in a Data Stream. Get to the Heart of the Data Quick!

Wednesday, October 6th, 2010

Data is Interesting. People Are Irresistible

One evening at dinner, Rick Murray offered the most interesting insight into the state of marketing. He pointed to the moment that marketers started measuring everything as the moment when we lost the “art of marketing,” turning it into a science. It’s been a thought I’ve been thinking on for almost a year. To me, it seems a lot has been lost.

The numbers and data that we collect, plot, and analyze flatten out the people they represent. The time that it takes to build the surveys, administer and interpret them, and then discuss their various possible implications have taken away time once spent in more organic and natural conversation with people who help our businesses thrive.

Though those conversations are harder to quantify, they add to the intuitive detail that fills out the “personality” of our customers, the nuance of their motivations and intention, their yearnings and wants. Those numbers, charts, and graphs flatten the people we might be thinking about. That’s how we came to talk about living breathing human beings as users, eyeballs, consumers, anything but the people they are.

It’s important to sit silent sometimes with our thoughts about the people we serve. Who are the people who help our businesses thrive and what brings them to love what we do?

Numbers can’t explain your smile when you felt you were heard.

A check box doesn’t fully express the deliciousness of discovering a product feature that seems put there just for you.

A line graph doesn’t make my delighted response to a fabulous experience the same as yours.

Understanding the nuance of my loyalty and yours are what gets us each to find that company irresistible.

That only happens when the company has a mindset that were individual people, not numbers on a survey.

People go flat in a data stream and when we feel flat it’s hard to invest energy.

Every time you see data, get to the heart of it. Stop to think about the people it represents.

Be irresistible.
Liz Strauss
How can I help you be irresistible?

Buy the Insider’s Guide and Get your best voice in the conversation.