Archive for the ‘Strategic Thinking’ Category

What You Need to Know to Grow a Business …

Tuesday, June 15th, 2010

It Hasn’t Changed

What you need to know is simple …

  • Know who you are.
  • Know what you you value.
  • Know who values that too.
  • Know the language to communicate the nuance of what you’re saying.
  • Know the culture into which you are reaching.
  • Know the tests you expect people to pass and how you pass them.
  • Know the difference between numbers that are growing and numbers that are inflating.

It’s that easy.

Liz Strauss
Find out about working with Liz.

Buy the Insider’s Guide and Get your best voice in the conversation.

Social Media: Google’s Global Listening Machine

Monday, August 11th, 2008

Pairing Sentences

When we learn to speak, it starts by listening. Google has started a global listening machine.

Google has announced it’s building a Translation Center to connect people who need text and documents translated with people who can do that. Such a central location for language conversation has fabulous implications for the Internet and the translation industry.

Amir Helzer, of I Can Localize a translation service that combines human and technological solutions, and I spoke about the Google Translation Center on Friday. Amir suggested that, looking at Google’s core business, it’s likely that this new center will function similar to Google AdWords — connecting buyers to seller without intervention. He and I discussed the nuances of accurate cultural translations. Amir pointed out that, “Now that Google has made this move, people are talking about the translation industry. It opens the door to a discussion of quality and standards and the value of providing a local feel to a global web business.”

Google will be collecting words in context to build what Brian McConnell has called a free global translation memory.

Google has been investing significant resources in a multi-year effort to develop its statistical machine translation technology. Statistical MT works by comparing large numbers of parallel texts that have been translated between languages and from these learns which words and phrases usually map to others — similar to the way humans acquire language. The problem with statistical MT is that it requires a large number of directly translated sentences.

Before we speak, we listen. Are you ready to start speaking and listening?

Global is the new local. Communication is relationship.

Liz Strauss
Find out about working with Liz.

Buy the Insider’s Guide and Get your best voice in the conversation.

Social Media: I Don’t Want to My Information on the Web!!

Monday, July 21st, 2008

Bad Things Could Happen

When clients raise the issue of possible dangers of putting information in public, I’m right with them. I listen in actively to see where their concerns lie.

    Some worry about physical danger — people who might do them or their business harm — theives, vandals, and psychos

    Some worry about danger to their reputation — people who might want tosay bad things about them — unhappy customers, unethical competitors

    Some worry about danger to themselves — saying something they might regret later.

      I’d never deny the possibilities. Instead I listen to understand the core issues.

      Then I often find myself outlining that arrive every day to protect us online — comment moderation, blind contact forms, the ability to respond quickly online to damaging information — and quoting the simple rule Microsoft uses to guide their bloggers, “Don’t be stupid,” as I put the listed dangers in context.

      It’s true that those situations listed are serious concerns. We deal with them daily in our interactions in the concrete world, the in world of email, at conventions and in sales presentations, and even on the telephone. We know how to handle information to an audience larger than one person.

      We don’t need to leave behind the interaction skills we already know when we move to the Internet.

    Liz Strauss
    Find out about working with Liz.

    Buy the Insider’s Guide and Get your best voice in the conversation.