Archive for the ‘Strategic Thinking’ Category

Enter the Chief Executive Gardener

Wednesday, October 13th, 2010

Any gardener will tell you that gardening takes strategy and tactics.

  • long-term and short-term planning,
  • resources,
  • and daily maintenance.

Enter the Chief Executive Gardener

Here’s what Chief Executive Gardeners do. They

  • check the location, the values of the soil, the sunlight, the weather, the intangibles.
  • find the right plants to match those circumstances.
  • plant the seeds and seedlings in the soil — different plants across the landscape — to match variations in conditions.
  • keep watch on a regular basis.
  • remove weeds and other competitive threats.
  • amend the soil and keep plants cared for — pruned, fed, and strong — so that threats can’t harm them.
  • know that some plants will only live so long; some will die in storms; some will be weak from the start but that those should be rare, if the gardener is good.
  • watch the garden to see soil changes, to know what plants will continue to flourish and to know what new plants to introduce.

Every enterprise should have a Chief Executive Gardener. Without a Chief Executive Gardener, the Chief Executive Bean Counter has only luck to grow the beans to count.

To quote Joseph Jaffe

If you’re not busy growing, you’re busy dying.

He could have been talking about a garden. He wasn’t.

Great gardens grow to fit the world. They don’t try to make the world fit them.

That’s the garden analogy. Apply it where you think it works.

What will grow your business garden today? Would you start with an acre of social media listening and conversation?

Liz Strauss

Want a strategy to be irresistible to your core audience? See the Work with Liz.

Who Will Find You Irresistible?

Wednesday, September 22nd, 2010

Narrow Your Niche, Widen Your Opportunity

On the last night of SOBCon Colorado I spoke with someone about a project she’s working on. She was having trouble naming it. The project, in her mind was almost done. I asked a few questions. They made her nervous — certainly not my intent. I slowed myself down.

“Who will find you irresistible?” I asked.

She didn’t want to answer. Then I realized what was going on. Well, actually she told me.

“I don’t like to make decisions. Who an I to think I’m an expert?”

Boy I know that problem. But let’s turn it around.

Who wants to use a product from someone who’s not?

It’s Hard to Be the Expert of Everything for Everyone

As we delved further into her concept, what I found was that the territory she was trying to cover was way too wide for a first step. Because the content base was so huge the audience would include almost every kind of person from 21 to 65 who might step out their door to meet another one around the idea of business, social media, or tech in any place in the world. It’s no wonder she didn’t feel qualified to be an expert. Who would?

Here’s where narrowing your niche becomes more than a great idea and turns into strategy. Consider these points:

  • When we choose a narrow niche, we can go deeply vertical. We get to know one certain group of people very well. We know who were talking to. That lets us know which words are in their vocabularly, which metaphors are theirs, which sorts of ideas get them to move.
  • When we choose a narrow niche, we get the world of that specific customer group. We can more easily imagine and think about the ways they make decisions and what they worry about. We more easily decide ourselves what features and benefits serve them well and what will be just so much more noise to what they’re doing.
  • When we choose a narrow niche, we can closely study the specific problems of that singular customer group. We get to know what frustrates them, what they yearn for, wish for, and which they never saw again. We have special insight into their view.

And as a result of narrowing our niche, they quickly recognize that we “get” them, that we’ve built a product or service that was made for them, and they become our fans and tell they friends that they should too.

It starts with a decision to be irresistible to one specific group. Then we can move out slowly to the group that stands right next to them.

Which group will you serve first?

Be irresistible.
Liz Strauss
How can I help you be irresistible?

Buy the Insider’s Guide and Get your best voice in the conversation.

Irresistible Is the Only Option

Tuesday, July 20th, 2010

It Hasn’t Changed

In 2002, Seth Godin defined remarkable as companies who created new ways of being highly successful at traditional businesses. That same year, Malcolm Gladwell’s classic “The Tipping Point” underscored how little things can make a BIG difference, but most everyone missed the huge point on page 98 – which explained why remarkable isn’t enough. In subsequent years, Godin, Gladwell, Joe Calloway, Keith McFarland, Michael Garber have all taken on the idea of what makes an extraordinary business. Tom Peters is re-releasing his wisdom on the subject.

Being irresistible is a decision. Done well, it’s a complete strategy.

Irresistible businesses are those who build great relationships. They constantly

  • Remove what customers don’t want.
  • Enhance what customers love.
  • Add something unexpected customers would die for.

Irresistible is the only option. The opposite of irresistible is irrelevance and invisibility.

What makes you irresistible?

Liz Strauss
Find out about working with Liz.

Buy the Insider’s Guide and Get your best voice in the conversation.