Archive for the ‘Perfect Virtual Manager’ Category

Attract New Clients Immediately

Monday, September 14th, 2009

Irresistible Opportunities Are Built Not Discovered

A while back someone — Let’s call her Cindy — asked my advice about when to pursue what had become her business passion. We discussed ways that she could build a client base that would ensure her income to replace what she’s been used to collecting from the job that she would leaving.

Cindy had done a pile of right things to set a concrete foundation.

  • She had spent a year using every minute of free time being a saturation learning. She got to know the business that is her passion. She watched the key people, read their blogs, and used the tools they recommended.
  • She went to conferences and built a network that served her a support group for personal development, business advice, and current trends.
  • She worked with pro bono clients and friends to build experience and to gain powerful personal information about what energized her and what she unique benefits she could bring to projects and problems that needed solving.

By the time I talked with Cindy about establishing her private practice all she needed was coaching in how to immediately attract clients who love her work. We identified, defined, and discussed this set of specifics:

  • how her offer is a investable client opportunity
  • how to frame her opportunity in terms of benefits — show how it meets a deep need or urgent desire
  • the unique and powerful return on investment she offers
  • how to negotiate from the client side of the table

About a week after our conversation, I got this email.

Liz!

I just landed my first client on retainer!

Sure, I’ve had other clients up until now but it has been a lot of BARTERING…and now I’m making the leap into accepting money.

This is awesome!

Thank you so much for your counseling by phone a couple of weeks ago.

It made my day.

I’ve put together a pilot program that I’m testing in Seattle next week. I want to help get good folks back to work. Click the title to see more information.

Liz Strauss: Authentically Attract Clients Who Love Your Work



If you’d like to bring something like it to your city, please contact me a lizsun2 @ gmail.com I’m not certain how long I can hold the prices quite that low, but I’m committed to doing the best I can.

I want to get more emails like that one.

Liz
Work with Liz

What Makes a Blog Compelling?

Sunday, February 10th, 2008

Talk to Me

Recently, working with a client, I was asked the question,

What will make a blog compelling to a user?

It’s a favorite question. Getting people to come and stay is what I do, and talking about it is almost as much fun. I might have said it in a slightly more corporate way, but what I answered was basically this.

Humanity is what’s compelling. We’re all hungry for a connection that makes us feel real.

Quality content, a real human being, the combination of three things: head, heart, and practical meaning in my life make a person feel that they are wholly alive.

People recognize the real deal. When they come, visitors figure out quickly whether they get to be who they really are, and if that’s okay with everyone there. When authenticity happens, they tell their own truth and feel valued for it.

When that happens, we give back — in attention, participation, and loyalty. When we’re invested, we don’t walk away.

That’s the heart of compelling.

A compelling blog is human in every way.

Liz Strauss
Find out about working with Liz.

Where IS Customer Service?

Wednesday, January 23rd, 2008

RESPECT

You’re sitting in Customer Service, miles from your office. A fire is requiring your best PR efforts — you’re not trained for this — but you’re the one who best understands the information. You’re fielding questions and carefully wording answers, because leaders speak with concern that their message is understood.

You make it through. You’re exhausted when you return to “normally scheduled programming.” When you reach your desk, you find a deluge of voice mail and your inbox is overflowing. The easiest thing to do would be to imagine you are still over in Customer Service handling the PR accident you had been handling.

Then you think, well really you’ve never left customer service.

Your job is a customer service job as much as the one you were just doing.

Do you return phone calls when you get them?

Service is sticky.

Liz Strauss
Find out about working with Liz.