Archive for November, 2006

Levels of Interaction and Stress

Friday, November 17th, 2006

Are you looking for a low-stress job role? Have you thought about how stress relates to job interactions? Where do most of your tasks fit on this hierarchy? That might explain the level of stress that you experience when you are working.

Lowest Stress

  • I work with paper and complete a task on my own. I gather my own inputs. I alone am responsible for my entire output. My output is your input. I never see my output again.
  • I gather my own inputs. I am part of a team responsible for my output. My output is your input. I never see my output again.
  • I gather my first input. I am part of a team responsible for my output. My output is your input. You are an individual. Your output is my next input.
  • I gather my first input. I am part of a team responsible for my output. My output is your input. You are part of a team. Your output is my next input.
  • I gather my first input. I am part of a team responsible for my output. My output is your input. You are part of a team. Your output is my next input. This process repeats before the project is complete.
  • I have this relationship with more than one team: I gather my first input. I am part of a team responsible for my output. My output is your input. You are part of a team. Your output is my next input. This process repeats before the project is complete.

Highest Stress

Where is your job on this continuum? How do you manage the interactions to get the highest benefit with the lowest effects of stress?

Interaction is only one factor that contributes.

Behind every Successful business there is an Outstanding manager. — Perfect Virtual Manager

Liz Strauss

Delegation: Presenting the Work as Important

Thursday, November 16th, 2006

When we delegate the most crucial point is when the work is assigned to the person who will execute what needs doing. The way we assign it can have considerable impact on how well the work is completed.

Often when we delegate work, we don’t take the time to explain the value of what we are delegating. We forget to offer the person taking on the work an explanation of where the task fits in the big picture, why the work is important or necessary. The way we hand over work seems to say, “Please do this. I don’t have time for this work — it’s trivial.”

A measureable difference in the quality of delegated work can be seen if we do a few things when we assign it.

  • Tell the person taking the work, what it is, where it fits in the big picture, and why the work is being delegated.
  • Explain what skills led you to offer this work to him or her specifically, and communicate that you are counting on not needing to redo the work when it comes in.
  • Spend time defining the task completely, even if you think the delegatee knows what it is. That projects your sense of importance about the task.
  • Ask for a small sample within a day or two of the meeting. This sample will uncover any miscommunication that might have occurred.

These delegation routines are not hard to do, but they are easier to bypass. Unfortunately, when we leave them out, the work suffers.

Behind every Successful business there is an Outstanding manager. –Perfect Virtual Manager

Liz Strauss

Perfect Virtual Manager

Wednesday, November 15th, 2006

Getting Started

Behind every Successful small business is an Outstanding Manager.

The Perfect Virtual Manager is a service that comes in many forms offering skills and support to people working outside the traditional work setting. Managerial and peer conferencing, feedback, direction, and/or collaborative strategic support and several Collateral Documents, Guides, Free Resources, E-book, and Podcasts are offered at these levels.

How to enter

To enter the program is easy and can happen in the way that best suits each client’s needs

  • A client can choose a level at which to work.
  • A client can choose a conference call to set a job description for the PVM.
  • A client can choose to use the needs assessment and conference call to write a job description for the PVM.

One Version of the Needs Appraisal Document

This is the most complex version of the Needs Appraisal documents. I include it here to show the vast number of ideas that could be covered within a job description for a Personal Virtual Manager. Note again: This document is optional and only meant as a guide.

Needs Appraisal Document and Optional Conference — This document covers only the main functions of a well-run independent business.

  1. What business needs do you know of? (financing, strategy, business plans, tax help, budgets, equipment, legalities)
  2. What product/services needs do you have? (outside resources, competitive landscape, vendors, input from customers, pricing/cost information)
  3. What marketing needs do you know of? (market research, customer identification, product launch plan, risk analysis)
  4. What organizational needs do you know of? (goal setting, accountability, time management, productivity, innovation, execution, prioritization, project management, recruiting, delegation, client/vendor relationships)
  5. What sales/fulfillment needs do you know of? (inventory, shipping, returns, customer service, order processing, invoicing, collection, filing, reporting)
  6. What do you think you need to be able to write a 3-5 year strategic plan for future business?

Whether it’s a simple conference call or a deep needs assessment that gets us to agreement on what my role and job description will encompass as your Perfect Virtual Manager is totally up to you and the skills you want to develop or the support you want to have at your disposal.

Here’s a look at some of the services offered.

Perfect Virtual Manager Map

Coming soon: a complete curriculum of podcasts for folks working at home.

All packages are based on an hourly bundle per month that make it easy for you to track. Choose the time you think you’ll need. Unused time rolls over, much like a certain cell phone plan.

Liz.