Delegation: Presenting the Work What We Do Wrong
View CommentsThe most crucial point in delegating — the success or failure moment — is when the work is assigned, handed over, given to the person who will execute what needs doing. Even those of us who know better often delegate in ways that set things up for less than a perfect result. It happens because
- we’re busy and try to streamline the process.
- we assume knowledge on the part of the person we’re delegating to.
- we think the task we are handing over is like another task that the person has already done.
- our relationship with the person is such that we feel we can communicate in shorthand.
- we don’t want to insult the person’s intelligence, which leads us to not fully disclose necessary information.
Each of these mistakes is the same in all involve incomplete communication. The person who will do the work is not getting the information he or she needs to do it right.
To fix this problem define a process for delegating and follow it every time. Give your delegating structure and form based on communicating all necessary information for successful task completion and you’ll get better results.
Behind every Successful business there is an Outstanding manager. –Perfect Virtual Manager
Liz Strauss
