Blog Investigator
View CommentsAnother client asked me this morning, “Do you think that customers are blogging about our products?’
“It was a year late to market. It’s a tech product. I not only think so. I think they’re having quite a conversation.”
“Can you find out what they’re saying?”
“Sure I can. Be happy to. Do it right away and get back to you.”
I’m becoming an investigator.
The client will have the report by tomorrow.
Maybe that’s what the first step needs to be — making folks aware that the conversation is real and is happening.
With or without their participation.
Customers want to talk about their experiences.
Liz Strauss
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http://www.taorist.com taorist
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http://www.lettingmebe.blogspot.com Liz Strauss


